Customer-Focused Loan Solutions Specialist

OneMain Financial Group; Marrero (LA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time

Job summary

OneMain is seeking a Loan Sales Specialist in Louisiana to listen to customers’ needs and provide access to friendly, fast, and affordable financing for life’s expenses. You will thrive in a competitive environment where effort directly influences success and career development opportunities.

The role involves multitasking, exceeding customer expectations, developing connections through the loan life cycle, and maintaining compliance.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish a plus.

Responsibilities

• Multitask and adapt to dynamic demands, delivering timely service.
• Exceed customer expectations through ease, empathy, and encouragement to meet branch goals.
• Develop new connections and maintain relationships throughout the loan process lifecycle.
• Manage loan lifecycle activities including collections while ensuring compliance with laws.
• Engage with customers and departments via phone, email, chat, and internal systems.
• Demonstrate passion for achievement and a goal-oriented mindset.
• Educate customers on optional insurance products and loan options.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist in Louisiana to listen to customers’ needs and provide access to friendly, fast, and affordable financing for life’s expenses. You will thrive in a competitive environment where effort directly influences success and career development opportunities.

The role involves multitasking, exceeding customer expectations, developing connections through the loan life cycle, and maintaining compliance.