Customer-Focused Loan Sales Advisor

OneMain Financial Group; Weddington (NC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) with company matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access affordable financing for life’s expenses. The role emphasizes empathy, speed, and solution-oriented service in a competitive, growth-focused environment.

You will manage the loan lifecycle, engage via multiple channels, and contribute to branch goals while developing professional skills and career advancement opportunities.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands to deliver timely, efficient service.
• Exceed customer expectations through ease, empathy and encouragement to meet branch goals.
• Develop new connections and maintain relationships with customers throughout the loan process.
• Manage loan life cycle, including collections, while complying with laws.
• Engage with customers across phone, email, chat and in-house systems.
• Demonstrate drive to achieve and a goal-oriented attitude.
• Educate customers on optional insurance products and loan terms.

Skills

Multitasking

Customer service

Sales experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access affordable financing for life’s expenses. The role emphasizes empathy, speed, and solution-oriented service in a competitive, growth-focused environment.

You will manage the loan lifecycle, engage via multiple channels, and contribute to branch goals while developing professional skills and career advancement opportunities.