On-site Customer-Focused Loan Solutions Specialist

OneMain Financial Group; Peralta (NM); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial Group in the United States is seeking a Loan Sales Specialist to empower customers with friendly, fast, and affordable financing for life’s expenses. You will thrive in a competitive environment with clear advancement opportunities and rewards for individual and team success.

Responsibilities include managing loan lifecycles, staying compliant with laws, and engaging customers across channels to tailor loan solutions.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role requirements while providing timely service.
• Exceed customer expectations through empathy and encouragement to meet goals.
• Develop connections and engage customers throughout the loan process.
• Manage loan life cycle, including collections, while complying with laws.
• Engage with customers via phone, email, chat and in-house systems.
• Demonstrate drive and goal orientation to achieve targets.
• Educate customers on optional insurance products and loan terms.

Skills

Bilingual Spanish

Sales or Customer Service experience

Education

High School Diploma or GED

Job description

OneMain Financial Group in the United States is seeking a Loan Sales Specialist to empower customers with friendly, fast, and affordable financing for life’s expenses. You will thrive in a competitive environment with clear advancement opportunities and rewards for individual and team success.

Responsibilities include managing loan lifecycles, staying compliant with laws, and engaging customers across channels to tailor loan solutions.