Loan Solutions Advisor

OneMain Financial Group

LaPlace (LA)

On-site

USD 42,000 - 56,000

Full time

4 days ago

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Benefits offered by this job

Health and wellbeing options

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group in Louisiana is hiring Loan Sales Specialists who empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. This role offers professional development and advancement in a dynamic, supportive environment with rewards for individual and team success.

On-site, Monday–Friday with some extended hours (possible Saturday).

Qualifications

High School Diploma or GED required.
Sales, Collections or Customer Service experience preferred.
Bilingual - Spanish preferred.

Responsibilities

Multitask and adapt to dynamic role demands to deliver timely, efficient service.
Exceed customer expectations by delivering empathy and encouragement to meet individual and branch goals.
Develop new connections and maintain relationships with customers throughout the loan process, offering tailored solutions.
Manage loan lifecycle, including collections activities while complying with laws and regulations.
Engage with customers and other departments via phone, email, chat, and in-house systems.
Demonstrate achievement orientation and a proactive attitude toward success.
Educate customers on optional insurance products and ensure thorough understanding of loan terms and options.