Loan Solutions Specialist

Jobtome; Brownsburg (IN); Presencial; USD 42.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, dental, vision, and life insur

401(k) with company match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off (vacation)

Paid sick leave

Paid holidays

Volunteer time off

Descripción de la vacante

OneMain is seeking a Loan Sales Specialist who will listen to customers and provide access to financing for life’s expenses. You will operate in a competitive environment with opportunities for professional development and advancement.

You will manage loan lifecycles, engage with customers across multiple channels, and educate clients on loan terms and optional insurance products. A bias toward achieving goals and strong customer service is expected.

Formación

• High School Diploma or GED required.
• Prior sales, collections or customer service experience preferred.
• Spanish bilingual abilities preferred.

Responsabilidades

• Multitask and adapt to dynamic role demands to deliver timely service.
• Exceed customer expectations with empathy and results toward branch goals.
• Develop connections with customers and tailor loan solutions.
• Manage loan lifecycle including collections while complying with laws.
• Engage with customers across phone, email, chat, and in-house systems.
• Demonstrate drive to achieve goals and personal accountability.
• Educate customers on optional insurance products and loan terms.

Conocimientos

Multitasking

Customer service

Empathy

Communication

Spanish language

Educación

High School Diploma or GED

Descripción del empleo

OneMain is seeking a Loan Sales Specialist who will listen to customers and provide access to financing for life’s expenses. You will operate in a competitive environment with opportunities for professional development and advancement.

You will manage loan lifecycles, engage with customers across multiple channels, and educate clients on loan terms and optional insurance products. A bias toward achieving goals and strong customer service is expected.