Customer-Focused Loan Solutions Specialist

OneMain Financial Group; Summerlin South (NV); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is hiring Loan Sales Specialists to engage customers, assess needs, and offer financing solutions. The role emphasizes a customer-centric approach and teamwork within a competitive, performance-driven environment.

Daily duties include guiding customers through the loan process, addressing questions, and coordinating with branch staff to meet targets. On-site work with opportunities for advancement and professional development.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands to deliver timely service.
• Exceed customer expectations by delivering results for individual and branch goals.
• Develop new connections and maintain relationships throughout the loan process.
• Manage loan lifecycle, including collections, while complying with laws and regulations.
• Engage customers via phone, email, chat, and our in-house systems.
• Demonstrate drive to achieve and a goal-oriented attitude.
• Educate customers on optional insurance products and loan terms.

Skills

Bilingual Spanish

Education

High School Diploma or GED

Tools

In-house systems

Job description

OneMain Financial Group is hiring Loan Sales Specialists to engage customers, assess needs, and offer financing solutions. The role emphasizes a customer-centric approach and teamwork within a competitive, performance-driven environment.

Daily duties include guiding customers through the loan process, addressing questions, and coordinating with branch staff to meet targets. On-site work with opportunities for advancement and professional development.