Loan Sales & Solutions Specialist

Jobtome; Westwego (LA); Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health and wellbeing options (medical,

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Descripción de la vacante

OneMain Financial is seeking a Loan Sales Specialist to empower customers by listening to their needs and offering access to friendly, fast, and affordable financing for life’s expenses. The role offers growth opportunities, a supportive environment, and competitive compensation tied to individual and team success.

The responsibilities include multitasking, exceeding customer expectations, building connections, managing loan life cycles (including collections), and informing customers about

Formación

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Preferred: Bilingual in Spanish.

Responsabilidades

• Effectively multitask and adapt to dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain existing ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple channels, including phone, email, chat and in-house systems.
• Exhibit passion for achievement and maintain an internal drive to succeed and be goal oriented.
• Educate customers on optional insurance products, ensuring thorough understanding of loans, terms and options.

Conocimientos

Sales experience

Customer service

Bilingual - Spanish

Educación

High School Diploma or GED

Descripción del empleo

OneMain Financial is seeking a Loan Sales Specialist to empower customers by listening to their needs and offering access to friendly, fast, and affordable financing for life’s expenses. The role offers growth opportunities, a supportive environment, and competitive compensation tied to individual and team success.

The responsibilities include multitasking, exceeding customer expectations, building connections, managing loan life cycles (including collections), and informing customers about