Customer‑Focused Installations Coordinator

The Home Depot; Portsmouth (NH); Vor Ort; USD 26.000 - 41.000; Vollzeit

Zusammenfassung

The Home Depot is seeking an Area Installation Specialist to guide the customer experience through the install life cycle in Portsmouth, NH. You will perform technical measures, assess conditions, conduct Job Site Inspections, and coordinate with service providers to ensure work meets THD standards.

This role emphasizes customer communication, job process management, and operations support, with a focus on quality and efficiency across the install process.

Qualifikationen

• Bachelor's degree or equivalent in a related field.
• Minimum 5 years of work experience in installation projects or similar domain.
• Experience in residential/home improvement installations is preferred.

Aufgaben

• 25% – Manage customer experience across the install life-cycle and resolve questions or changes.
• 60% – Oversee job processes from scope assessment to JSI inspections and close coordination with service providers.
• 15% – Address customer inquiries, drive efficient life-cycle timelines, and use reports to monitor performance.

Kenntnisse

Action Oriented

Business Insights

Collaborates

Communicates Effectively

Customer Focus

Time Management

Negotiating Skills

Business Acumen

Problem Solving

Project Coordination

Ausbildung

Bachelor's degree or equivalent

Jobbeschreibung

The Home Depot is seeking an Area Installation Specialist to guide the customer experience through the install life cycle in Portsmouth, NH. You will perform technical measures, assess conditions, conduct Job Site Inspections, and coordinate with service providers to ensure work meets THD standards.

This role emphasizes customer communication, job process management, and operations support, with a focus on quality and efficiency across the install process.