Customer-Focused Inside Sales Specialist (On-Site)

Tech Sales Jobs; King of Prussia (PA); On-site; USD 57,000 - 83,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid time off

Tuition assistance

Job summary

Trane Technologies seeks an Account Development Associate to serve customers on-site in Pennsylvania, delivering prompt solutions, processing orders, and maintaining product knowledge to maximize satisfaction and future sales.

You will collaborate with Account Managers, pursue new opportunities, and ensure accurate quote and order management while upholding company policies and standards.

Qualifications

• H.S. Diploma or General Education Degree (GED).
• Inside sales, retail, or related experience.
• Experience in a fast-paced, customer focused environment with a focus on customer service, continuous improvement, and safety.
• Proven experience in building customer relationships and maintaining professional customer service even in challenging situations.

Responsibilities

• Proactively engages phone customers, taking the initiative to fully understand their needs and provide prompt and effective solutions.
• Collaborates with Account Managers to service accounts and drive revenue.
• Actively seeks out potential sales opportunities for Account Managers and the District, constantly looking for ways to add value for customers.
• Boosts sales by maintaining current knowledge of all portfolio offerings and demonstrates technical knowledge to provide customer value propositions.
• Drives sales by identifying related products or add on extensions needs and making customers aware of product promotions and adding lines to parts orders.
• Find best method to resolve problems and ensure customer satisfaction while adhering to company policies.
• Makes outbound calls including marketing new products.
• Executes quote and order management processes with high level of accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery.

Skills

Inside sales

Customer service

Relationship building

Prospecting

Education

H.S. Diploma or GED

Job description

Trane Technologies seeks an Account Development Associate to serve customers on-site in Pennsylvania, delivering prompt solutions, processing orders, and maintaining product knowledge to maximize satisfaction and future sales.

You will collaborate with Account Managers, pursue new opportunities, and ensure accurate quote and order management while upholding company policies and standards.