Customer-Focused Front Desk & Sales Support Specialist

Paul Miller Land Rover/Jaguar; Parsippany-Troy Hills (NJ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K & Roth with Employer Match

Paid Time Off

Job summary

Paul Miller Auto Group is seeking a full-time receptionist to manage the front desk and handle customer service and administrative activities for sales and service.

The role involves operating a multi-line phone system, greeting visitors, directing inquiries, and maintaining records with a professional and courteous approach. It offers competitive benefits and opportunities for growth within the dealership.

Qualifications

• Customer-focused front desk experience preferred.
• Ability to manage multiple calls and inquiries professionally.
• Basic data entry and records management.
• Friendly, courteous and professional demeanor.

Responsibilities

• Operate a multi-line telephone system and route calls to appropriate staff.
• Answer inbound calls promptly and courteously and transfer to correct department.
• Take detailed messages when needed and ensure follow-up.
• Greet visitors, guide them to appropriate staff and maintain a professional reception area.
• Input basic customer information and maintain records in the system.
• Assist with general administrative tasks as assigned.

Skills

Customer service

Telephone etiquette

Organization

Professional communication

Tools

Multi-line phone system

Customer tracking system

Word processing/Office software

Job description

Paul Miller Auto Group is seeking a full-time receptionist to manage the front desk and handle customer service and administrative activities for sales and service.

The role involves operating a multi-line phone system, greeting visitors, directing inquiries, and maintaining records with a professional and courteous approach. It offers competitive benefits and opportunities for growth within the dealership.