Evening Part-Time Receptionist

Paul Miller Chevy; West Caldwell (NJ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Company Funded Life Insurance

401K & Roth with Employer Match

Paid Time Off

Job summary

Paul Miller Auto Group is seeking a full-time receptionist to manage the front desk and handle all related client service and administrative activities for sales and service. The role requires professional communication, strong organization, and a friendly, service-oriented approach to visitors and callers.

The position offers comprehensive benefits and opportunities for growth within a customer-focused automotive team at the West Caldwell, NJ location.

Qualifications

• Experience operating a multi-line telephone system with courteous, professional handling of calls.
• Strong customer service skills and ability to convey information clearly.
• Maintains a polished, professional appearance and workspace.

Responsibilities

• Operates a multi‑line telephone system and transfers calls to the appropriate individuals.
• Answers incoming calls quickly and courteously, transferring them as needed.
• Minimizes hold time and offers to continue waiting.
• Takes detailed messages including caller info and request, and forwards promptly.
• Filters calls per management requests.
• Notifies maintenance of any telephone system issues.
• Maintains and distributes up-to-date dealership telephone listings.
• Greets showroom visitors and directs them to the correct department.
• Interacts with inquirers and visitors in a professional, friendly manner.
• Gathers basic demographic information from customers using appropriate tools.
• Records data in a CRM or tracking system and prepares weekly reports.
• Performs word processing and digitizes files as needed.
• Opens mail and forwards to the relevant staff.
• Executes other office tasks as assigned.

Skills

Telephone etiquette

Customer service

Professional appearance

Tools

CRM system

Word processing

Job description

Job Details

Job Location: Paul Miller Chevy - WEST CALDWELL, NJ 07006

Salary Range: $17.00 - $17.00 Hourly

Are you searching for long‑term growth and development in your career? Then Paul Miller Auto Group is ready for you to join our award‑winning team! Paul Miller doesn’t just lend his name to a dealership; he ensures it maintains a reputation as the gold‑standard for the loyalty and respect given to his valuable employees. If you’re ready to thrive in an environment where your professional and personal goals are supported, submit your application, and join the Paul Miller Team today.

Paul Miller Auto Group is currently seeking a full‑time receptionist to manage the front desk, and handle all related client service and administrative activities for sales and service.

What We Offer

• Competitive Medical, Dental & Vision Insurance
• Company Funded Life Insurance
• Health & Wellness Program with Discounts
• 401K & Roth with Employer Match
• FSA for both Health and Dependent
• Generous Paid Time Off (Vacation, Sick, and Holiday)
• Short/Long Term Disability
• Employee/Family purchase discounts
• Multitude of employee outings and events to showcase Paul Miller’s appreciation

Responsibilities

• Operates a multi‑line telephone system and transfers calls taken to the individuals concerned.
• Answers all incoming calls quickly and in a courteous and professional manner, and quickly transfers them to the individual or department concerned.
• Minimizes the time customers spend on hold and inquires several times if they wish to continue to wait.
• Takes detailed messages when the call cannot be transferred, including the caller’s name, his/her telephone number, the time of the call and the information requested; forwards this information to the individual concerned as soon as possible.
• Filters incoming telephone calls, at the request of management.
• Advises the telephone company’s maintenance department of any problems with their system.
• Updates and distributes the dealership telephone listing, as necessary.
• Welcomes customers visiting the showroom and inquires as to the purpose of their visit.
• Refers customers to the appropriate department, notifies the employee concerned that a customer is waiting and introduces customers to the salespeople.
• Communicates with inquirers and visitors in a professional, friendly and effective manner.
• Acquires basic knowledge about the dealership, in order to be able to respond to inquiries for general information.
• Obtains basic demographic information on every customer, using a follow‑up file, a computer system, a check‑list or any other method established by the dealership.
• Records data in a customer tracking system and prepares weekly reports on potential customers for management.
• Does word processing, inputs data to update certain computerized files and files or photocopies documents.
• Opens the mail and forwards it to the individuals concerned.
• Performs office tasks, on request.
• Maintains a professional appearance and a tidy workstation.
• Performs other tasks, based on management requirements and instructions.