Evening Front Desk Specialist

Paul Miller; West Caldwell (NJ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Health & Wellness Program

401K with Employer Match

FSA

Paid Time Off

Disability Insurance

Employee Discounts

Team events

Job summary

Paul Miller Auto Group is seeking a full-time receptionist to manage the front desk and handle all related client service and administrative activities for sales and service.

The role includes operating a multi-line phone system, welcoming visitors, directing calls, maintaining records, and supporting daily office tasks. The position offers comprehensive benefits and opportunities for growth within a reputable dealership.

Responsibilities

• Operates a multi-line telephone system and transfers calls to the appropriate person or department.
• Answers all incoming calls promptly and courteously, routing to the right recipient.
• Maintains minimal hold times and checks with callers if they wish to continue waiting.
• Takes detailed messages with caller name, number, time, and requested information; forwards promptly.
• Filters calls on request of management and notifies needed departments.
• Updates dealership telephone listings and coordinates with the maintenance department for system issues.
• Welcomes showroom visitors and directs them to the relevant department or salesperson.
• Communicates with inquirers and visitors in a professional, friendly manner.
• Gathers basic demographic information from customers using standard procedures.
• Records data in the CRM system and prepares weekly reports on potential customers.
• Performs general office tasks, types and updates files, and files or copies documents.
• Opens mail and distributes it; maintains a tidy workstation and professional appearance.
• Performs other tasks as requested by management.

Job description

Paul Miller Auto Group is seeking a full-time receptionist to manage the front desk and handle all related client service and administrative activities for sales and service.

The role includes operating a multi-line phone system, welcoming visitors, directing calls, maintaining records, and supporting daily office tasks. The position offers comprehensive benefits and opportunities for growth within a reputable dealership.