Evening Front Desk Specialist (Part-Time)

Paul Miller Chevy; West Caldwell (NJ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Company Funded Life Insurance

401K & Roth with Employer Match

Paid Time Off

Job summary

Paul Miller Auto Group is seeking a full-time receptionist to manage the front desk and handle all related client service and administrative activities for sales and service. The role requires professional communication, strong organization, and a friendly, service-oriented approach to visitors and callers.

The position offers comprehensive benefits and opportunities for growth within a customer-focused automotive team at the West Caldwell, NJ location.

Qualifications

• Experience operating a multi-line telephone system with courteous, professional handling of calls.
• Strong customer service skills and ability to convey information clearly.
• Maintains a polished, professional appearance and workspace.

Responsibilities

• Operates a multi‑line telephone system and transfers calls to the appropriate individuals.
• Answers incoming calls quickly and courteously, transferring them as needed.
• Minimizes hold time and offers to continue waiting.
• Takes detailed messages including caller info and request, and forwards promptly.
• Filters calls per management requests.
• Notifies maintenance of any telephone system issues.
• Maintains and distributes up-to-date dealership telephone listings.
• Greets showroom visitors and directs them to the correct department.
• Interacts with inquirers and visitors in a professional, friendly manner.
• Gathers basic demographic information from customers using appropriate tools.
• Records data in a CRM or tracking system and prepares weekly reports.
• Performs word processing and digitizes files as needed.
• Opens mail and forwards to the relevant staff.
• Executes other office tasks as assigned.

Skills

Telephone etiquette

Customer service

Professional appearance

Tools

CRM system

Word processing

Job description

Paul Miller Auto Group is seeking a full-time receptionist to manage the front desk and handle all related client service and administrative activities for sales and service. The role requires professional communication, strong organization, and a friendly, service-oriented approach to visitors and callers.

The position offers comprehensive benefits and opportunities for growth within a customer-focused automotive team at the West Caldwell, NJ location.