Customer-Focused Counter & Delivery Pro

United Refrigeration, Inc.; Huntsville (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

United Refrigeration, Inc. seeks a customer-focused team member to greet customers, assist with orders, and perform invoicing and stocking duties. Role requires reliable attendance and ability to work with various office equipment in a fast-paced environment.

The position supports after-hours emergency rotations and involves manual tasks such as lifting and loading, with emphasis on safety and accuracy.

Qualifications

• Core job requires customer focus and accurate data entry.
• Strength to communicate politely under pressure.
• Ability to cross-reference substitute products when appropriate.

Responsibilities

• Greet customers by name, provide courteous service and accurate order execution.
• Answer phones professionally and identify the company clearly.
• Process orders, credits, returns, and invoicing with attention to detail.
• Load/unload vehicles and maintain organized stock and workspace.
• Attend after-hours rotations and perform related duties as needed.

Education

Basic HVAC knowledge

Tools

Fax machine

Calculator

Photocopier

Fork lift

Job description

United Refrigeration, Inc. seeks a customer-focused team member to greet customers, assist with orders, and perform invoicing and stocking duties. Role requires reliable attendance and ability to work with various office equipment in a fast-paced environment.

The position supports after-hours emergency rotations and involves manual tasks such as lifting and loading, with emphasis on safety and accuracy.