Customer-Focused Counter & Fulfillment Specialist

United Refrigeration, Inc.; Savannah (GA); Híbrido; USD 18.000 - 25.000; Jornada completa

Descripción de la vacante

United Refrigeration, Inc. in Savannah, GA is seeking a friendly, reliable team member to support customers and handle shipping, receiving, and order processing.

You will greet customers, answer phones, perform invoicing, and help ensure accurate fulfillment. This role requires basic HVAC knowledge, ability to lift up to 75 pounds, operate a computer and office equipment, and participate in inventory and safety tasks.

Formación

• Greet customers promptly and courteously, where known.
• Explain products and services clearly to customers.
• Handle inquiries and provide accurate order processing and invoicing.

Responsabilidades

• Greet customers promptly and courteously by name (if known).
• Answer phones clearly identifying yourself and the company.
• Provide professional assistance and timely order execution.
• Upsell related products when appropriate.
• Use computer to manage invoicing, credits, returns, and procurement.

Conocimientos

Customer friendliness

Teamwork

Educación

HVAC/basic knowledge

Product knowledge training

Herramientas

Office computers

Forklift

Descripción del empleo

United Refrigeration, Inc. in Savannah, GA is seeking a friendly, reliable team member to support customers and handle shipping, receiving, and order processing.

You will greet customers, answer phones, perform invoicing, and help ensure accurate fulfillment. This role requires basic HVAC knowledge, ability to lift up to 75 pounds, operate a computer and office equipment, and participate in inventory and safety tasks.