Customer-Focused Counter & Delivery Associate

United Refrigeration Inc.; Sarasota (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

United Refrigeration Inc. in Sarasota is seeking a dependable associate to deliver prompt, courteous service to customers. You will greet customers, answer phones, help with orders, and use a computer for invoicing, credits, returns, and replenishment.

The role involves loading and unloading vehicles, stocking, keeping the workspace clean, and occasionally delivering orders. Basic knowledge of heating, air conditioning, and refrigeration and the ability to work overtime during peak seasons are

Qualifications

• Physical ability to move, lift, and carry up to 75 pounds.
• Ability to greet customers and provide courteous service.
• Willingness to load/unload vehicles and stock shelves.
• Proficiency with basic computers for invoicing, credits, returns, and replenishment.
• Knowledge of heating, air conditioning and refrigeration preferred.

Responsibilities

• Greet customers promptly and courteously by name (if known).
• Answer telephones promptly identifying yourself and the company.
• Provide professional and knowledgeable assistance to customers.
• Provide accurate and timely execution of customer’s orders, requests and other services.
• Enhance customer orders by asking if other products are needed that were not specifically requested.
• Use computer to do invoicing, credits, returns, reclaim, product procurement/replenishment, cash box reconciliation etc.

Skills

Customer service

Communication

Teamwork

Multitasking

Attention to detail

Tools

Computer skills

Job description

United Refrigeration Inc. in Sarasota is seeking a dependable associate to deliver prompt, courteous service to customers. You will greet customers, answer phones, help with orders, and use a computer for invoicing, credits, returns, and replenishment.

The role involves loading and unloading vehicles, stocking, keeping the workspace clean, and occasionally delivering orders. Basic knowledge of heating, air conditioning, and refrigeration and the ability to work overtime during peak seasons are