Customer-Focused Collision Estimator – Auto Repairs

Gerber Collision & Glass; Hinesville (GA); On-site; USD 49,000 - 70,000; Full time

Job summary

Gerber Collision & Glass is hiring an Estimator in Hinesville, GA to create repair estimates and coordinate vehicle repairs. You will communicate with customers and insurance companies, document repair details, and ensure timely updates throughout the process.

The role emphasizes accuracy and customer service within a high-volume body shop environment in Georgia. Ideal candidates have experience with DRP programs, attention to detail, and a valid driver’s license.

Qualifications

• Knowledge of repairs and OE guidelines.
• High School Diploma or equivalent.
• Basic computer skills to update records.
• Awareness of where to look for answers.
• Compliance for DRP processes; 1 year experience preferred.

Responsibilities

• Document customer interactions accurately and timely.
• Provide customers with information through the repair process.
• Ensure insurance client requirements and metrics are met.
• Coordinate repairs and communicate with team members.
• Attend production walks and support staff as needed.

Skills

Customer service

Communication

Basic computer skills

Valid driver’s license

Education

High School Diploma or equivalent

Job description

Gerber Collision & Glass is hiring an Estimator in Hinesville, GA to create repair estimates and coordinate vehicle repairs. You will communicate with customers and insurance companies, document repair details, and ensure timely updates throughout the process.

The role emphasizes accuracy and customer service within a high-volume body shop environment in Georgia. Ideal candidates have experience with DRP programs, attention to detail, and a valid driver’s license.