Customer-Focused Collections Specialist

LIVE OAK FINANCIAL INC; Albany (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Job summary

A financial services company in Albany, Georgia is seeking a Bill and Account Collector. In this role, you will contact customers regarding outstanding debts, discuss repayment options, and maintain records of all communications. The ideal candidate should have exceptional customer service skills, strong communication abilities, and must be comfortable in a fast-paced environment. Familiarity with Microsoft Office is preferred.

Qualifications

• Excellent customer service skills required.
• Strong communication skills essential.
• Experience in a fast-paced environment preferred.

Responsibilities

• Contact customers regarding their accounts and collections.
• Discuss debts and assist customers in understanding options.
• Create payment plans in alignment with company policy.
• Maintain records of customer interactions.
• Process payments and debt settlements.

Skills

Exceptional customer service skills

Strong communication skills

Ability to work in a fast-paced environment

Tools

Microsoft Office suite

Job description

A financial services company in Albany, Georgia is seeking a Bill and Account Collector. In this role, you will contact customers regarding outstanding debts, discuss repayment options, and maintain records of all communications. The ideal candidate should have exceptional customer service skills, strong communication abilities, and must be comfortable in a fast-paced environment. Familiarity with Microsoft Office is preferred.