Collections Specialist — Delinquent Accounts

Farmers Home Furniture; Macon (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A furniture retail company in Macon, Georgia, is looking for a Customer Payment Collector. The successful candidate will be responsible for contacting customers regarding delinquent accounts, documenting correspondence, and providing assistance on the sales floor. A High School Diploma or GED is required along with six months of experience in collections. Must hold a valid State Driver’s License. This position involves a combination of office tasks and customer interactions to support collection efforts.

Qualifications

• Six months experience in payment collections or general office procedures.
• Must possess and maintain a valid State Driver’s License.
• Ability to operate equipment and tools required for essential functions.

Responsibilities

• Send reminders for overdue payments through various channels.
• Document all correspondence with customers regarding accounts.
• Travel to customers’ homes if needed for collections.

Skills

Customer service

Communication

Data analysis

Education

High School Diploma or GED

Tools

Personal computer

CRM software

Job description

A furniture retail company in Macon, Georgia, is looking for a Customer Payment Collector. The successful candidate will be responsible for contacting customers regarding delinquent accounts, documenting correspondence, and providing assistance on the sales floor. A High School Diploma or GED is required along with six months of experience in collections. Must hold a valid State Driver’s License. This position involves a combination of office tasks and customer interactions to support collection efforts.