Collections Specialist – Delinquent Accounts

Farmers Home Furniture; Sylvania (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A retail furniture store in Georgia is seeking a Collections Associate to communicate with customers regarding overdue payments and assist with sales floor activities. Responsibilities include sending payment reminders, documenting customer interactions, and maintaining cash drawer integrity. A High School Diploma or GED is required, along with six months of relevant experience. This role involves moderate physical effort and good communication skills. The store values customer service and teamwork.

Qualifications

• Six months experience in payment collections or general office procedures.
• Must possess and maintain a valid State Driver’s License.

Responsibilities

• Send reminders to customers for overdue payments.
• Document correspondence with customers regarding their accounts.
• Receive and post payments to customer's accounts.
• Assist customers on the sales floor as needed.

Skills

Customer service

Communication

Data analysis

Cash management

Education

High School Diploma or GED

Tools

Personal computer

CRM software

Job description

A retail furniture store in Georgia is seeking a Collections Associate to communicate with customers regarding overdue payments and assist with sales floor activities. Responsibilities include sending payment reminders, documenting customer interactions, and maintaining cash drawer integrity. A High School Diploma or GED is required, along with six months of relevant experience. This role involves moderate physical effort and good communication skills. The store values customer service and teamwork.