Customer-Focused Banking Associate: Teller & Sales

Midwest Heritage Bank, FSB; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Midwest Heritage Bank is seeking an Universal Banker I (Teller) to handle teller transactions and support personal banking needs. You will promote bank products and deliver courteous service to customers across retail locations, with flexibility for some weekend and evening hours.

The role emphasizes cash handling accuracy, relationship building, and ongoing training to stay current on products and services. Weekend availability is required in a dynamic community banking environment.

Qualifications

• Must be 16 years of age.
• Experience in a customer service capacity.
• Previous sales or cash management experience preferred.
• Previous bank teller experience preferred.

Responsibilities

• Perform teller transactions and balance cash drawer daily.
• Increase account relationships by introducing products and services to customers.
• Provide courteous service to customers and resolve inquiries.
• Maintain knowledge of Midwest Heritage products through ongoing training.
• Work non-traditional banking hours including some weekends and evenings.

Skills

Professional presentation

Excellent communication

Attention to detail

Computer literacy

Punctuality and reliability

Weekend/evening availability

Education

Must be 16 years of age

Customer service experience

Sales or cash handling experience preferred

Previous bank teller experience preferred

Job description

Midwest Heritage Bank is seeking an Universal Banker I (Teller) to handle teller transactions and support personal banking needs. You will promote bank products and deliver courteous service to customers across retail locations, with flexibility for some weekend and evening hours.

The role emphasizes cash handling accuracy, relationship building, and ongoing training to stay current on products and services. Weekend availability is required in a dynamic community banking environment.