Customer-Focused Auto Service Advisor

Ford Americus; Albany (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and paid holidays

Employee discounts

Ongoing training and development opportunities

Job summary

Ford Americus in Albany, Georgia is seeking a motivated and customer-focused Service Advisor to enhance the dealership experience. This role involves being the key contact between our service department and customers, ensuring their needs are met efficiently and effectively.

We offer competitive compensation, performance incentives, and a supportive work environment aimed at long-term career growth. Ideal candidates have prior experience in similar roles and strong communication skills.

Qualifications

• Prior experience as a Service Advisor preferred, especially in an automotive dealership.
• Strong customer service and communication skills essential.
• Ability to multitask effectively in a fast-paced environment.

Responsibilities

• Greet customers promptly and assess vehicle service needs.
• Explain recommended maintenance and repairs clearly.
• Manage and close repair orders accurately.

Skills

Customer service

Communication skills

Multitasking

Tools

DMS experience

Job description

Ford Americus in Albany, Georgia is seeking a motivated and customer-focused Service Advisor to enhance the dealership experience. This role involves being the key contact between our service department and customers, ensuring their needs are met efficiently and effectively.

We offer competitive compensation, performance incentives, and a supportive work environment aimed at long-term career growth. Ideal candidates have prior experience in similar roles and strong communication skills.