Customer-Focused Administrative Specialist | Growth & Training

S&G Carpet and More; West Sacramento (CA); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Medical/Vision/Dental/Life Coverage

PTO and holidays

401K eligibility after one year

Employee events and celebrations

Job summary

S&G Carpet and More is seeking motivated individuals for a customer service role in West Sacramento, California. Candidates will assist customers through email and phone interactions, providing satisfaction and ensuring quality service.

The position offers competitive pay starting at $19.00 per hour, with regular raises, alongside benefits such as medical, dental, PTO, and a supportive work environment. Ideal candidates will possess strong communication skills and at least 2 years of administrative experience.

Qualifications

• 2+ years of administrative experience preferred.
• Intermediate knowledge of Microsoft Excel and Word is required.
• Ability to pass a background check is necessary.

Responsibilities

• Assist and interact with customers to solve their problems.
• Provide excellent customer service via email or phone.
• Work well under pressure as part of a team.

Skills

Effective time management

Dynamic interpersonal skills

Strong communication skills

Excellent customer service

Strong computer skills

Education

2+ years Administrative experience

Intermediate Microsoft Excel and Word knowledge

Job description

S&G Carpet and More is seeking motivated individuals for a customer service role in West Sacramento, California. Candidates will assist customers through email and phone interactions, providing satisfaction and ensuring quality service.

The position offers competitive pay starting at $19.00 per hour, with regular raises, alongside benefits such as medical, dental, PTO, and a supportive work environment. Ideal candidates will possess strong communication skills and at least 2 years of administrative experience.