Customer-Focused Administrative Services Technician IV

State of Vermont; Newport (VT); On-site; USD 31,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement/pension

Parental leave

Job summary

The State of Vermont's Economic Services Division, Department for Children and Families, is hiring an Administrative Services Technician IV in Newport, VT. This entry-level role focuses on delivering quality customer service to clients in person and by phone while supporting office administrative functions.

Ideal candidates demonstrate empathy, thrive in a busy environment, and can work as part of a team. The position offers flexible scheduling options, paid holidays, and comprehensive

Qualifications

• High school graduation or equivalent with 1 year of admin support experience.
• Alternatively, 1 year of college in accounting/business/public admin or related field.
• Or 1 year as Administrative Services Technician III with the State of Vermont.

Responsibilities

• Provide quality customer services to clients in-person and over the phone.
• Support the administrative functions of the office.
• Work as part of a team to determine benefit eligibility and perform case management tasks.
• Learn new technology and adapt to system changes.

Skills

Customer service

Empathy

Teamwork

Tech savvy

Administrative support

Education

High school diploma

College coursework in accounting/business/public administration

Administrative Services Technician III experience

Job description

The State of Vermont's Economic Services Division, Department for Children and Families, is hiring an Administrative Services Technician IV in Newport, VT. This entry-level role focuses on delivering quality customer service to clients in person and by phone while supporting office administrative functions.

Ideal candidates demonstrate empathy, thrive in a busy environment, and can work as part of a team. The position offers flexible scheduling options, paid holidays, and comprehensive