Client Services Admin Technician IV

State of Vermont; Rutland (VT); On-site; USD 31,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Retirement pension

Parental leave

Total compensation with generous leave

Job summary

The Administrative Services Technician IV role at State of Vermont is based in Rutland, VT. The position offers entry-level exposure to benefits administration, front-line client service, and team-focused office work in a public sector setting.

Ideal candidates have strong communication and empathy, with ability to manage high-volume inquiries and support daily office operations. Training and potential for career growth are highlighted in this role.

Qualifications

• High school graduate with relevant admin support experience or a year of college study in business or public administration.
• Experience providing administrative-level support in busy environments and with data entry tasks.
• Familiarity with office software and willingness to learn new technology.

Responsibilities

• Provide quality customer service to clients in person and over the phone.
• Support administrative functions of the Rutland district office.
• Collaborate with team to determine benefit eligibility and assist with case management.
• Learn and adapt to the VISION system and office processes.

Skills

Customer service

Empathy

Communication

Education

High school diploma or equivalent

1 year college coursework

1 year as Administrative Services Technician III

Tools

VISION system

Job description

The Administrative Services Technician IV role at State of Vermont is based in Rutland, VT. The position offers entry-level exposure to benefits administration, front-line client service, and team-focused office work in a public sector setting.

Ideal candidates have strong communication and empathy, with ability to manage high-volume inquiries and support daily office operations. Training and potential for career growth are highlighted in this role.