Hybrid Administrative Technician – Public Service Support

ATA Services Inc; St. Albans (VT); Hybrid; USD 21,000 - 30,000; Full time

Job summary

ATA Services, Inc. is seeking a Hybrid Administrative Technician to support Vermont's Department of Children and Families. The role involves handling notices, program records, data entry, and client communications in a friendly office environment.

Work hours are Monday–Friday, 7:45am to 4:30pm, with onsite work and a hybrid option. This is a non-exempt, hourly position with a wage of $18.37 per hour, through 2027-06-30, with possible extension.

Qualifications

• High school graduation or equivalent and one year of office or clerical experience; or vocational/technical training; or one year+ college in related fields.
• Good command of English grammar, spelling, and punctuation; ability to follow complex oral/written instructions.
• Ability to organize/maintain accurate records, perform data entry, and handle confidential information.

Responsibilities

• Prepare, generate, review, and mail notices and other client correspondence.
• Maintain, review, and update program records, reports, forms, and tracking documents.
• Enter client information into systems, update waitlists and tracking lists for households seeking emergency housing.
• Prepare extension request documentation and related program paperwork.
• Organize, file, retrieve, and maintain records; track program activities and deadlines; learn additional systems as needed.
• Perform data entry and basic spreadsheet tasks in Excel; learn other program systems.
• Communicate with staff and clients regarding processes; follow procedures and protect confidentiality.
• Perform related administrative and clerical duties as assigned.

Skills

Record keeping

Office management

English grammar

Data entry

Confidentiality

Excel familiarity

Education

High school diploma or equivalent

Vocational/technical training in business/office

1 year of college-level study in related field

Tools

Microsoft Excel

Job description

ATA Services, Inc. is seeking a Hybrid Administrative Technician to support Vermont's Department of Children and Families. The role involves handling notices, program records, data entry, and client communications in a friendly office environment.

Work hours are Monday–Friday, 7:45am to 4:30pm, with onsite work and a hybrid option. This is a non-exempt, hourly position with a wage of $18.37 per hour, through 2027-06-30, with possible extension.