Client-Focused Administrative Services Technician IV

State of Vermont; Newport, Northern (RI, KY); Hybrid; USD 31,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid holidays

Job summary

The State of Vermont’s Department of Children and Families is seeking an Administrative Services Technician IV to join the Economic Services Division in Newport. You will provide quality customer services to clients in person and over the phone while supporting daily administrative functions.

This entry‑level role emphasizes empathy, teamwork, and the ability to learn new technology, with a pathway to grow into additional positions within the division.

Qualifications

• High school graduation or equivalent and one year of experience providing administrative-level support to a business or organization.
• One year of College level study in accounting, business or public administration, office administration or a related field.
• One year as an Administrative Services Technician III with the State of Vermont.

Responsibilities

• Provide quality customer services to clients in-person and over the phone.
• Support the administrative functions of the office.
• Demonstrate empathy, concern, and respect for all customers in a busy environment.
• Work as part of a team to determine benefit eligibility and provide case management support.
• Be open to learning new technology.

Job description

The State of Vermont’s Department of Children and Families is seeking an Administrative Services Technician IV to join the Economic Services Division in Newport. You will provide quality customer services to clients in person and over the phone while supporting daily administrative functions.

This entry‑level role emphasizes empathy, teamwork, and the ability to learn new technology, with a pathway to grow into additional positions within the division.