Customer-Focused Administrative Assistant

City of Fontana; Fontana (CA); In loco; USD 25.000 - 30.000; Tempo pieno

Descrizione del lavoro

The City of Fontana is seeking an Office Assistant to provide administrative and clerical support for a department. The role serves as the primary point of contact, handling phone calls and assisting visitors with professionalism and a customer-centric approach.

The ideal candidate will have strong attention to detail, proficient Microsoft Office skills, and excellent written and verbal communication abilities.

Competenze

• Six (6) months of general clerical support experience, preferably with some public contact.
• Equivalent to the completion of the twelfth grade.
• Strong English usage, spelling, grammar, and punctuation.
• Proficiency with standard office software and equipment.
• Ability to type and proofread documents accurately.
• Ability to communicate clearly, both orally and in writing.

Mansioni

• Perform routine clerical duties including filing, billing, checking, and recording information.
• Handle incoming calls and assist visitors with professionalism.
• Receives, sorts, and distributes documents and correspondence.
• Maintain records with proper filing and cross-referencing.
• Provide receptionist duties and respond to inquiries in person, by email, or by phone.
• Input data and produce reports using a computer.

Conoscenze

Attention to detail

General clerical skills

Typed communication

Verbal communication

Customer service

English spelling/grammar

Office equipment operation

Microsoft Office

Formazione

High school diploma or equivalent

Strumenti

Microsoft Office Suite

Descrizione del lavoro

The City of Fontana is seeking an Office Assistant to provide administrative and clerical support for a department. The role serves as the primary point of contact, handling phone calls and assisting visitors with professionalism and a customer-centric approach.

The ideal candidate will have strong attention to detail, proficient Microsoft Office skills, and excellent written and verbal communication abilities.