Customer-Focused Admin Assistant: Scheduling & Quotes

6AM City, LLC; Georgia; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

401k offered

Health, Dental and Vision Insurance

Annual company trips/outings

Job summary

Pool Tech is hiring an Admin Assistant to be a primary contact for customers, handling scheduling, quotes, and appointments in a fast-paced office. The role requires strong communication, organization, and attention to detail.

Training will be provided to ensure expertise in pool maintenance processes and customer care. The position emphasizes professional communication, accuracy in record-keeping, and cross-department collaboration to maintain exceptional customer service.

Qualifications

• Strong communication and customer service skills.
• Excellent organizational and multitasking abilities.
• Detail-oriented with basic computer proficiency.
• Able to work independently and as part of a team.
• Willingness to undergo a background check and drug screenings.

Responsibilities

• Answer customer inquiries via phone and email in a professional manner.
• Assist with scheduling and service requests.
• Prepare and send customer quotes for pool services.
• Coordinate appointments and maintain customer records.
• Provide administrative support to management and other departments.

Skills

Strong communication

Customer service

Organizational skills

Multitasking

Detail-oriented

Independent worker

Background check & drug screening

Education

High School Diploma (GED)

Tools

Basic computer proficiency

Job description

Pool Tech is hiring an Admin Assistant to be a primary contact for customers, handling scheduling, quotes, and appointments in a fast-paced office. The role requires strong communication, organization, and attention to detail.

Training will be provided to ensure expertise in pool maintenance processes and customer care. The position emphasizes professional communication, accuracy in record-keeping, and cross-department collaboration to maintain exceptional customer service.