Client Coordinator

6AM City, LLC; Minnesota; On-site; USD 20,664,000 - 30,307,000; Part time

Job summary

A Pool Day is seeking a Client Coordinator for a temporary role in Minnesota to deliver outstanding customer experiences. You will schedule and dispatch technicians, update customers on changes, and maintain service calendars while handling phone, email and in-person inquiries.

This role emphasizes strong communication, reliability, and the ability to multi-task under pressure, with opportunities for permanent placement based on performance. Training and support are provided.

Qualifications

• High school diploma or equivalent required.
• Strong customer service skills and ability to work under pressure.
• Excellent time management and multitasking abilities.
• Strong written and verbal communication skills.

Responsibilities

• Schedule, dispatch, and route technicians; monitor appointments and service calendars.
• Provide customer assistance via phone, email and in person; sell memberships and manage warranty claims.

Skills

Strong customer service skills

Written communication

Verbal communication

Attention to detail

Time management

Multitasking

Dispatching experience

Education

High school diploma or equivalent

Tools

Gmail

Microsoft Office

Word

Excel

Job description

Job Description

Job Description

Job Title

Client Coordinator

Are you passionate about creating exceptional customer experiences and thriving in a fast-paced, dynamic environment? If so, A Pool Day is seeking a Client Coordinator for a temporary position that has potential to become permanent.

Join the A Pool Day Team and Make a Difference

As a Client Coordinator, you will be a brand ambassador, ensuring that every customer interaction reflects our commitment to superior service. You will play a key role in maintaining our industry-leading reputation by embodying our core values of positivity, a can-do attitude, passion, integrity, honesty, accountability, reliability, and exceptional customer service.

Responsibilities

• Pool Service: Scheduling, dispatching, and routing technicians; monitoring appointments; managing service agreements; creating service calendars; updating customers on schedule changes; and maintaining customer files.
• Office/Administrative: Providing customer assistance via phone, email and in person; selling club memberships; and managing warranty claims.

Requirements

• Ability to work under pressure
• High school diploma or equivalent
• Strong customer service skills
• Punctual and dependable
• Follow company core values
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Computer skills and knowledge of Gmail, Microsoft Office, Word, Excel
• Dispatching experience

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