Client Coordinator

Superior Landscape & Irrigation; Maplewood (MN); On-site; USD 38,000 - 52,000; Part time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Job summary

A Pool Day is hiring a Client Coordinator for a temporary role with potential to become permanent in a fast-paced environment. The role focuses on delivering exceptional customer experiences and upholding our standards of service across pool maintenance.

You will coordinate scheduling, handle inquiries, and support membership and warranty processes. The ideal candidate will work under pressure, communicate clearly, and demonstrate reliability and attention to detail while using Gmail and

Qualifications

• High school diploma or equivalent required.
• Strong customer service skills and the ability to work under pressure.
• Excellent written and verbal communication and problem-solving abilities.
• Proficiency with Gmail, Microsoft Office, Word and Excel.

Responsibilities

• Pool Service: Scheduling, dispatching, routing technicians, monitoring appointments and updating customers.
• Office/Administrative: Handling inquiries by phone, email and in person; selling memberships; managing warranty claims.

Skills

Customer service

Communication

Time management

Multitasking

Attention to detail

Problem solving

Education

High school diploma or equivalent

Tools

Gmail

Microsoft Office

Word

Excel

Job description

Benefits:

• Bonus based on performance
• Opportunity for advancement

Job Title: Client Coordinator

Are you passionate about creating exceptional customer experiences and thriving in a fast-paced, dynamic environment? If so, A Pool Day is seeking a Client Coordinator for a temporary position that has potential to become permanent.

Join the A Pool Day Team and Make a Difference

As a Client Coordinator, you will be a brand ambassador, ensuring that every customer interaction reflects our commitment to superior service. You will play a key role in maintaining our industry-leading reputation by embodying our core values of positivity, a can-do attitude, passion, integrity, honesty, accountability, reliability, and exceptional customer service.

Responsibilities:

Pool Service: Scheduling, dispatching, and routing technicians; monitoring appointments; managing service agreements; creating service calendars; updating customers on schedule changes; and maintaining customer files.

Office/Administrative: Providing customer assistance via phone, email and in person; selling club memberships; and managing warranty claims.

Requirements:

• Ability to work under pressure
• High school diploma or equivalent
• Strong customer service skills
• Punctual and dependable
• Follow company core values
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Computer skills and knowledge of Gmail, Microsoft Office, Word, Excel
• Dispatching experience

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