Client Coordinator

Superior Landscape & Irrigation; Saint Paul (MN); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Job summary

A Pool Day is seeking a Client Coordinator for a temporary role that may become permanent. You will be a brand ambassador, coordinating pool service schedules and supporting our customers with inquiries.

Responsibilities include scheduling, dispatching technicians, updating calendars, managing service agreements, and handling phone, email and in-person inquiries. If you thrive under pressure and value reliability, join our team.

Qualifications

• High school diploma or equivalent required.
• Strong customer service skills and effective communication.
• Ability to work under pressure and multitask in a fast-paced environment.
• Punctual, dependable and attentive to detail.
• Proficient with Gmail, Microsoft Office (Word/Excel) and basic computing.

Responsibilities

• Pool Service: Scheduling, dispatching, routing technicians; monitoring appointments; managing service agreements; creating service calendars; updating customers on schedule changes; maintaining customer files.
• Office/Administrative: Providing customer assistance via phone, email, and in person; selling club memberships; managing warranty claims.

Skills

Customer service

Time management

Communication

Problem-solving

Attention to detail

Multitasking

Reliability / punctuality

Under pressure

Education

High school diploma or equivalent

Tools

Gmail

Microsoft Office

Word

Excel

Dispatching experience

Job description

Job Title: Client Coordinator

Are you passionate about creating exceptional customer experiences and thriving in a fast-paced, dynamic environment? If so, A Pool Day is seeking a Client Coordinator for a temporary position that has potential to become permanent.

Benefits

• Bonus based on performance
• Opportunity for advancement

Join the A Pool Day Team and Make a Difference

As a Client Coordinator, you will be a brand ambassador, ensuring that every customer interaction reflects our commitment to superior service. You will play a key role in maintaining our industry-leading reputation by embodying our core values of positivity, a can-do attitude, passion, integrity, honesty, accountability, reliability, and exceptional customer service.

Responsibilities

• Pool Service: Scheduling, dispatching, and routing technicians; monitoring appointments; managing service agreements; creating service calendars; updating customers on schedule changes; and maintaining customer files.
• Office/Administrative: Providing customer assistance via phone, email and in person; selling club memberships; and managing warranty claims.

Requirements

• Ability to work under pressure
• High school diploma or equivalent
• Strong customer service skills
• Punctual and dependable
• Follow company core values
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Computer skills and knowledge of Gmail, Microsoft Office, Word, Excel
• Dispatching experience

Join A Pool Day and discover a workplace where your contributions are valued, your ideas are welcomed, and your career can flourish.