Customer-First Teller & Financial Wellness Advocate

Northwest Bank; Intercourse (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Northwest Bank is seeking a Teller to join our retail team. The role focuses on welcoming customers, processing transactions accurately, and resolving questions while promoting bank products and services.

Ideal candidates have customer service or cash handling experience and a willingness to learn our systems and procedures. This on-site position requires strong teamwork, reliability, and attention to security guidelines.

Qualifications

• Experience in customer service is preferred.
• Cash handling experience preferred.
• Banking and/or retail experience preferred.

Responsibilities

• Assist customers with questions, problems, and needs.
• Balance teller drawer daily and participate in office meetings.
• Deliver exceptional customer experience in person, over the phone, and via email.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High School Diploma or equivalent

Tools

Teller System

Microsoft Office

Job description

Northwest Bank is seeking a Teller to join our retail team. The role focuses on welcoming customers, processing transactions accurately, and resolving questions while promoting bank products and services.

Ideal candidates have customer service or cash handling experience and a willingness to learn our systems and procedures. This on-site position requires strong teamwork, reliability, and attention to security guidelines.