Customer-First Teller — Drive Wellness & Service

Northwest Bank; Danville (VA); On-site; USD 28,000 - 38,000; Full time

Job summary

Northwest Bank in Danville, VA is seeking a friendly Teller to join our retail network. You will greet customers, accurately process transactions, resolve questions, and identify referral opportunities to support the bank’s financial wellness goals.

As part of a team, you will balance drawers, participate in office meetings, learn bank products and digital offerings, and follow security procedures. Evening and weekend shifts may be required, and you will represent Northwest Bank with

Qualifications

• Customer service experience preferred.
• Cash handling experience preferred.
• Banking and/or retail experience preferred.

Responsibilities

• Greet customers and assist with questions and problems, referring complex requests to the appropriate team member.
• Balance teller drawer daily and support office meetings and dual control balancing.
• Deliver exceptional customer experience in person, by phone, and via email.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High School Diploma or equivalent

Tools

Teller System

Microsoft Office

Job description

Northwest Bank in Danville, VA is seeking a friendly Teller to join our retail network. You will greet customers, accurately process transactions, resolve questions, and identify referral opportunities to support the bank’s financial wellness goals.

As part of a team, you will balance drawers, participate in office meetings, learn bank products and digital offerings, and follow security procedures. Evening and weekend shifts may be required, and you will represent Northwest Bank with