Bank Teller: Elevate Service & Referrals

Northwest-Bank; Danville (PA); On-site; USD 18,000 - 23,000; Full time

Job summary

Northwest Bank is seeking a Teller in Danville, PA to deliver excellent customer service, manage transactions, and identify referrals to grow financial wellness for customers. You will engage customers, answer questions, and collaborate with team members to resolve issues with accuracy and professionalism.

The role requires cash-handling experience, strong communication, and a willingness to work evenings and weekends as needed. Prior banking/retail exposure is preferred and training is provided.

Qualifications

• Education: High School Diploma or equivalent preferred.
• Work Experience: Customer service experience preferred.
• Cash handling experience preferred.
• Banking and/or retail experience preferred.

Responsibilities

• Achieve financial wellness activity goals, such as identifying referral opportunities and contributing to the office's sales goals.
• Assist customers and visitors with questions, problem resolution, and other needs.
• Proactively engage with customers to understand needs and inform them of product/service features and benefits.
• Refer customers to appropriate team member for complex requests or products/services.
• Balance teller drawer daily and participate in office meetings and balancing of vault, ATM, and devices.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

High School Diploma or equivalent

Tools

Teller System

Microsoft Office

Job description

Northwest Bank is seeking a Teller in Danville, PA to deliver excellent customer service, manage transactions, and identify referrals to grow financial wellness for customers. You will engage customers, answer questions, and collaborate with team members to resolve issues with accuracy and professionalism.

The role requires cash-handling experience, strong communication, and a willingness to work evenings and weekends as needed. Prior banking/retail exposure is preferred and training is provided.