Customer-First Service Advisor for Auto Care

Classic Toyota of Tyler; Tyler (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health

Dental

Vision

401K Plan

Paid Vacations

Life Insurance

Direct Deposit

Parental / Maternity Leave

Employee Vehicle Discounts

Employee Parts & Services Discounts

Rental Car Discounts

Job summary

Classic Toyota of Tyler is seeking a Service Advisor who excels in customer service. You will greet guests, translate repair needs to technicians, and ensure customer satisfaction. If you're enthusiastic about providing exceptional service in an automotive environment, this role is perfect for you.

This position includes various responsibilities, such as upselling services, maintaining customer relations, and handling repairs. Additionally, we offer comprehensive benefits, making our dealership a rewarding place to work.

Qualifications

• Proven experience in customer service within the automotive industry.
• Ability to upsell and maintain a high level of customer satisfaction.
• Strong communication with both customers and service techs.

Responsibilities

• Greet service department customers promptly and courteously.
• Listen to customers and clearly translate repair needs to techs.
• Provide accurate repair/maintenance estimates.

Skills

Customer service expertise

Communication skills

Problem-solving

Job description

Classic Toyota of Tyler is seeking a Service Advisor who excels in customer service. You will greet guests, translate repair needs to technicians, and ensure customer satisfaction. If you're enthusiastic about providing exceptional service in an automotive environment, this role is perfect for you.

This position includes various responsibilities, such as upselling services, maintaining customer relations, and handling repairs. Additionally, we offer comprehensive benefits, making our dealership a rewarding place to work.