Customer-First Service Advisor

Workstream; Bellevue (ID); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Vacation

Paid Training Program

401K Savings Plan

Basic Life Insurance

Company-Sponsored Counseling Services

Opportunities for advancement from within

A family-centered, team-driven environment

Sundays off

Job summary

Workstream is looking for a Service Advisor in Bellevue, Idaho, to connect with customers and guide them through the service process. In this role, you will deliver exceptional customer care, manage vehicle information, and maintain open communication about repairs. Strong communication skills and a customer-focused approach are essential. The position offers opportunities for growth and a supportive work environment, including benefits such as medical insurance, paid training, and a 401K. Sundays are off!

Qualifications

• Customer service or sales experience preferred.
• Strong communication skills and a people-first mindset.
• Ability to stay organized and perform in a fast-paced environment.
• Basic understanding of automotive systems or willingness to learn.
• Professional, positive attitude with strong follow-through.
• Ability to listen, solve problems, and build trust with customers.

Responsibilities

• Greet every customer with energy and professionalism.
• Gather customer and vehicle information accurately.
• Listen closely to concerns and communicate them to technicians.
• Keep customers informed on repairs, costs, and timelines.
• Track each vehicle’s progress and provide consistent updates.
• Deliver a high-level customer experience from start to finish.
• Review completed work and charges with clarity and confidence.
• Stay organized and handle multiple tasks throughout the day.

Job description

Workstream is looking for a Service Advisor in Bellevue, Idaho, to connect with customers and guide them through the service process. In this role, you will deliver exceptional customer care, manage vehicle information, and maintain open communication about repairs. Strong communication skills and a customer-focused approach are essential. The position offers opportunities for growth and a supportive work environment, including benefits such as medical insurance, paid training, and a 401K. Sundays are off!