Customer-First Retail Sales Pro

Macy's; League City (TX); On-site; USD 16,531,000 - 44,083,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off

8 paid holidays

Career development opportunities

Employee Assistance Program

Merchandise discounts

Job summary

Macy's is seeking a Retail Selling Colleague to blend strong selling with genuine hospitality, delivering standout shopping experiences. You understand customer needs, offer personalized recommendations, and connect them with the right products and services on the floor or in the fitting room.

You'll help maintain a clean, welcoming space, work toward sales targets, and build trust with customers. This role emphasizes teamwork, punctuality, and engaging conversations to drive loyalty.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Read and understand employment policies and safety rules in English.
• Able to communicate effectively with customers and colleagues.
• Able to meet daily sales goal challenges.
• Enjoy meeting people and learning about them.
• Resourceful and eager to start a new venture and adapt to changing priorities.
• Team-oriented and able to work well with others.
• Able to handle electronic devices without issue.

Responsibilities

• Greet customers and provide personalized recommendations.
• Maintain a clean, organized, and inviting selling space.
• Achieve daily sales goals through customer engagement.
• Build customer relationships and loyalty.
• Support merchandise moves and price/sign updates.
• Close interactions with a sincere thank you and explain loyalty benefits.

Skills

Customer service

Communication

Teamwork

Sales goals

Flexibility

Tools

POS System

Cash register

Job description

Macy's is seeking a Retail Selling Colleague to blend strong selling with genuine hospitality, delivering standout shopping experiences. You understand customer needs, offer personalized recommendations, and connect them with the right products and services on the floor or in the fitting room.

You'll help maintain a clean, welcoming space, work toward sales targets, and build trust with customers. This role emphasizes teamwork, punctuality, and engaging conversations to drive loyalty.