Retail Sales Pro: Customer-First, Results-Driven

Macy's; Fountain Hills (AZ); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Merchandise discounts

Incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is looking for Retail Selling Colleagues who deliver customer-focused service and drive sales through genuine hospitality. You will greet customers, understand needs, offer recommendations, and connect them with products and services on the sales floor or in fitting rooms.

Responsibilities include maintaining a welcoming, organized space, promoting loyalty benefits, and finishing sales with a thank-you. The role emphasizes teamwork, reliability, and strong engagement with customers daily.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Understand and communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules in English.
• Be comfortable communicating and collaborating with customers and colleagues.
• Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits.
• Meeting daily sales goal challenges.
• Enjoy meeting people and sharing information.
• Resourceful and adaptable, able to work independently or in a team.

Responsibilities

• Greet customers, build relationships, and guide product selections.
• Render personalized recommendations and connect customers with right products and services.
• Maintain clean, organized sales floor and fitting rooms; recover merchandise as needed.
• Promote Loyalty program benefits and help customers finish transactions.
• Support team by helping achieve store sales goals and delivering excellent service.

Skills

Customer service

Effective communication

Team collaboration

Adaptability

Credit accounts & loyalty

Goal oriented

Basic tech use

Job description

Macy's is looking for Retail Selling Colleagues who deliver customer-focused service and drive sales through genuine hospitality. You will greet customers, understand needs, offer recommendations, and connect them with products and services on the sales floor or in fitting rooms.

Responsibilities include maintaining a welcoming, organized space, promoting loyalty benefits, and finishing sales with a thank-you. The role emphasizes teamwork, reliability, and strong engagement with customers daily.