Customer-First Retail Specialist

Macy's; Virginia (MN); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Retail Selling Colleague to deliver personalized customer service, meet selling goals, and create memorable shopping experiences. You’ll engage customers on the floor or in fitting rooms with product knowledge and a warm, authentic approach.

Full-time colleagues are scheduled 30+ hours per week with weekend shifts; the role emphasizes teamwork, hospitality, and a proactive focus on goals and loyalty benefits for customers.

Qualifications

• Flexible availability, including days, evenings, weekends and holidays.

Responsibilities

• Greet customers and engage with warmth to build relationships that drive sales.
• Keep the selling floor clean, organized and inviting for a smooth customer experience.
• Explain loyalty benefits and assist customers to complete purchases effectively.
• Support merchandise placement, pricing updates and restocking as needed.

Job description

Macy's is seeking a Retail Selling Colleague to deliver personalized customer service, meet selling goals, and create memorable shopping experiences. You’ll engage customers on the floor or in fitting rooms with product knowledge and a warm, authentic approach.

Full-time colleagues are scheduled 30+ hours per week with weekend shifts; the role emphasizes teamwork, hospitality, and a proactive focus on goals and loyalty benefits for customers.