Customer-First Retail Sales Associate

Macy's; Wheaton (MD); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in Wheaton, MD seeks a Retail Selling Colleague who blends hospitality with result-driven selling. You’ll understand customer needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or fitting room.

Join a team focused on welcoming customers, meeting sales goals, and delivering memorable shopping experiences while maintaining a clean, organized store and participating in loyalty programs.

Qualifications

• Proven ability to deliver friendly, helpful service.
• Strong communication and interpersonal skills.
• Ability to drive sales through product knowledge.
• Comfort with point-of-sale systems and basic tech.
• Willingness to work weekends and varied shifts.

Responsibilities

• Greet customers warmly and connect with them to understand needs.
• Recommend products based on questions and preferences.
• Offer options and complete the sale with confidence.
• Wrap up each shopping journey and acknowledge purchases with customers.
• Master store products, services, loyalty programs, and pricing systems.

Skills

Customer service

Communication

Sales skills

Tech literacy

Teamwork

Flexibility

Job description

Macy's in Wheaton, MD seeks a Retail Selling Colleague who blends hospitality with result-driven selling. You’ll understand customer needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or fitting room.

Join a team focused on welcoming customers, meeting sales goals, and delivering memorable shopping experiences while maintaining a clean, organized store and participating in loyalty programs.