Retail Sales Associate: Customer-First Experience

Macy's; Rockford (IL); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in the United States is seeking a Retail Selling Colleague to blend selling with genuine hospitality. You’ll understand customer needs, offer personalized recommendations, and connect them with products and services on the sales floor or in the fitting room.

You’ll help maintain a clean, organized space, engage customers, and work to achieve daily selling goals through friendly service and smart selling behaviors.

Qualifications

• Ability to communicate effectively with customers, co-workers, and supervisors.
• Flexible availability including days, evenings, weekends and holidays.
• Desire to help customers and meet sales goals.

Responsibilities

• Greet customers and understand their needs to recommend products.
• Maintain clean, organized, and inviting selling space.
• Assist with inventory, signage, and pricing updates.

Skills

Customer service

Communication

Teamwork

Flexible hours

Tools

Cash register

Handheld devices

Job description

Macy's in the United States is seeking a Retail Selling Colleague to blend selling with genuine hospitality. You’ll understand customer needs, offer personalized recommendations, and connect them with products and services on the sales floor or in the fitting room.

You’ll help maintain a clean, organized space, engage customers, and work to achieve daily selling goals through friendly service and smart selling behaviors.