Customer-First Retail Sales Specialist

Macy's; Hanover (MA); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Paid holidays

Job summary

Macy's is seeking a Retail Selling Colleague in Massachusetts. You blend selling that delivers results with genuine hospitality to create standout shopping experiences.

You'll understand customer needs, offer personalized recommendations, and connect them with products and services on the sales floor or in the fitting room. Your warmth, product knowledge, and personal approach drive loyalty and meet sales targets.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Read and understand employment policies and safety rules in English.
• Enjoy meeting people and sharing information with customers.

Responsibilities

• Greet customers, understand needs, and provide personalized recommendations.
• Drive sales through customer engagement and product knowledge.
• Keep selling space clean, organized, and inviting for customers.
• Promote loyalty programs and ensure a positive checkout experience.

Skills

Customer service

Sales

Teamwork

Communication

Hospitality

Job description

Macy's is seeking a Retail Selling Colleague in Massachusetts. You blend selling that delivers results with genuine hospitality to create standout shopping experiences.

You'll understand customer needs, offer personalized recommendations, and connect them with products and services on the sales floor or in the fitting room. Your warmth, product knowledge, and personal approach drive loyalty and meet sales targets.