Customer-First Retail Associate | POS & Merchandising

Goodwill Industries of Middle Tennessee; Cookeville (TN); On-site; USD 24,000 - 32,000; Full time

Job summary

Goodwill Industries of Middle Tennessee in Cookeville is seeking a Retail Sales Floor Associate to maintain a clean, organized, and welcoming store environment. The role emphasizes friendly, efficient service at the front end and accurate point-of-sale transactions.

Under store management, you will help with merchandising, daily operations, and adherence to safety guidelines; flexibility to work evenings, weekends, and holidays is required to meet shopper needs.

Qualifications

• High School Diploma or equivalent preferred.
• Prior retail, customer service, or production experience preferred.
• Ability to deliver friendly, respectful, and helpful shopper service.
• Experience operating a point-of-sale system or handling cash transactions preferred.

Responsibilities

• Support the delivery of a consistently positive shopper experience during assigned shifts by helping maintain a clean, organized, and welcoming store environment.
• Assist with basic backroom, production, or operational tasks as directed by store leadership.
• Follow all company policies, safety guidelines, and cash-handling procedures to ensure a safe, compliant shopping environment.
• Maintain a flexible schedule, including evenings, weekends, and holidays.

Skills

Customer service

Cash handling

Attention to detail

Safety awareness

Flexible schedule

Multitasking

Education

High School Diploma or equivalent

Job description

Goodwill Industries of Middle Tennessee in Cookeville is seeking a Retail Sales Floor Associate to maintain a clean, organized, and welcoming store environment. The role emphasizes friendly, efficient service at the front end and accurate point-of-sale transactions.

Under store management, you will help with merchandising, daily operations, and adherence to safety guidelines; flexibility to work evenings, weekends, and holidays is required to meet shopper needs.