Customer-First Retail Associate | Hit Sales Goals

Macy's; Kahului (HI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's in Kahului, HI is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create memorable shopping experiences. You will understand customer needs, offer personalized recommendations, and connect them with the right products and services both on the floor and in fitting rooms.

You’ll stay focused on meeting sales goals through strong customer engagement, teamwork, and a friendly, professional approach.

Qualifications

• Flexible availability incl. days/evenings/weekends/holidays.
• Able to understand and communicate effectively with customers and teammates.
• Read and understand store policies and safety rules in English.

Responsibilities

• Provide warm, personalized service and help customers find products.
• Maintain a clean, organized sales floor and fitting rooms.
• Help customers reach sales goals through proactive upselling and loyalty engagement.
• Build customer relationships and finish interactions with a thank-you and name usage.

Skills

Customer engagement

Sales focus

Communication

Tools

Cash register

Handheld devices

Job description

Macy's in Kahului, HI is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create memorable shopping experiences. You will understand customer needs, offer personalized recommendations, and connect them with the right products and services both on the floor and in fitting rooms.

You’ll stay focused on meeting sales goals through strong customer engagement, teamwork, and a friendly, professional approach.