Customer Experience & Fashion Sales Pro

Macy's; Kahului (HI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Annual merit review

Employee Assistance Program

Job summary

Macy's in Hawaii is seeking a Customer Experience Colleague to deliver personalized shopping experiences and build lasting customer relationships across channels. You will engage shoppers, recommend products, and leverage digital tools to enhance the journey, while partnering with peers to keep the sales floor organized and inviting.

This role emphasizes friendly service, sales goal attainment, and loyalty program benefits, with opportunities to grow through ongoing training and cross-functional

Qualifications

• Minimum 2 years selling or customer experience preferred.
• Able to communicate effectively with customers and team.
• Willing to work flexible hours including weekends.
• Comfort with credit accounts and loyalty programs.

Responsibilities

• Create exceptional, personalized shopping experiences for customers in-store and online.
• Engage customers, educate on promotions, and drive cross-category sales.
• Collaborate with store leaders and brand partners to resolve issues and elevate service.
• Support operational excellence through floor readiness, merchandising, and checkout procedures.

Skills

Customer service

Sales

Communication

Teamwork

Cash handling

Education

High school diploma

Tools

POS system

handheld devices

Job description

Macy's in Hawaii is seeking a Customer Experience Colleague to deliver personalized shopping experiences and build lasting customer relationships across channels. You will engage shoppers, recommend products, and leverage digital tools to enhance the journey, while partnering with peers to keep the sales floor organized and inviting.

This role emphasizes friendly service, sales goal attainment, and loyalty program benefits, with opportunities to grow through ongoing training and cross-functional