Retail Sales Associate: Customer-First, Team-Focused, Benefits

Macy's; Bay Shore (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Paid time off

Holiday pay

401k match

Job summary

Macy's is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You’ll understand customer needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in the fitting room.

This role emphasizes warmth, product knowledge, and teamwork to drive sales goals, foster loyalty, and deliver memorable visits for every customer who walks into Macy's.

Qualifications

• Flexible availability for days, evenings, weekends and holidays.
• Effective communication with customers, co-workers, and supervisors.
• Ability to read and understand employment policies.
• Strong customer service orientation and relationship-building.
• Ability to meet daily sales goals and drive performance.
• Enjoy engaging with people and sharing product knowledge.
• Resourceful and adaptable to changing priorities.
• Comfortable working both independently and in a team.
• Comfort with using electronic devices and POS systems.

Responsibilities

• Provide hospitality-driven selling to understand customer needs and recommend products.
• Help achieve sales targets through customer engagement and smart selling behaviors.
• Maintain a clean, organized, and inviting selling space including fitting rooms and floor areas.
• Educate customers about loyalty programs and store services.
• Support team collaboration to ensure smooth store operations and customer flow.

Skills

Flexible availability

Customer communication

Policy reading

Team collaboration

Sales goal attainment

People-oriented

Adaptability

Independent work

Tech/digital proficiency

Job description

Macy's is seeking a Retail Selling Colleague who blends selling with genuine hospitality to create standout shopping experiences. You’ll understand customer needs, offer personalized recommendations, and connect them with the right products and services on the sales floor or in the fitting room.

This role emphasizes warmth, product knowledge, and teamwork to drive sales goals, foster loyalty, and deliver memorable visits for every customer who walks into Macy's.