Customer-First Retail Sales Pro

Macy's; Kahului (HI); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Holidays

Job summary

Macy’s is hiring a Retail Selling Colleague in Kahului, Hawaii. You will blend friendly, personalized service with product knowledge to create standout shopping experiences. From floor to fitting room, you’ll build customer relationships, drive sales, and help maintain a clean, inviting store environment.

You’ll be part of a team focused on meeting daily goals, delivering genuine hospitality, and ensuring every guest leaves with a positive impression of Macy’s and its offerings.

Qualifications

• Flexible availability to cover days, evenings, weekends and holidays.
• Strong customer-service mindset with ability to engage and educate customers.
• Clear communication with customers, teammates and supervisors.
• Comfortable working in a team and contributing to store goals.
• Ability to understand and follow store policies and procedures in English.

Responsibilities

• Greet and assist customers, understand needs, and recommend products.
• Maintain a welcoming, organized sales floor and fitting rooms.
• Contribute to achieving daily sales goals through people-facing service and upselling.
• Support merchandise moves and keep pricing/signage up to date.

Skills

Flexible availability

Customer service

Communication

Teamwork

Policy reading

Tools

Cash register

Handheld devices

Job description

Macy’s is hiring a Retail Selling Colleague in Kahului, Hawaii. You will blend friendly, personalized service with product knowledge to create standout shopping experiences. From floor to fitting room, you’ll build customer relationships, drive sales, and help maintain a clean, inviting store environment.

You’ll be part of a team focused on meeting daily goals, delivering genuine hospitality, and ensuring every guest leaves with a positive impression of Macy’s and its offerings.