Customer-First Operations Associate

CarMax; Naperville (IL); On-site; USD 22,041 - 46,700; Full time

Job summary

CarMax Business Services in Naperville, Illinois, is hiring for a customer service position focused on providing iconic experiences through effective support and administrative tasks. Ideal candidates will have experience in customer service and excel in a fast-paced environment. Responsibilities include greeting customers, managing paperwork, and ensuring smooth office operations. The hourly pay ranges from $16.00 to $33.90, with various part-time benefits offered. Join our dedicated team and help us maintain our reputation as a leader in the used car retail industry.

Qualifications

• Experience in a customer service role is required.
• Ability to thrive in a fast-paced office environment is essential.
• Strong listening skills with a focus on customer service.
• Strong written and verbal communication skills are a must.
• Basic computer skills including word processing and spreadsheets are necessary.

Responsibilities

• Complete administrative tasks to support all store departments.
• Provide customer service by greeting customers and assisting with paperwork.
• Communicate effectively with customers and business partners.
• Maintain coverage at the information desk and answer multi-line phone system.

Skills

Customer service experience

Fast-paced office environment adaptability

Good listening skills

Strong written communication

Strong verbal communication

Basic computer skills

Job description

CarMax Business Services in Naperville, Illinois, is hiring for a customer service position focused on providing iconic experiences through effective support and administrative tasks. Ideal candidates will have experience in customer service and excel in a fast-paced environment. Responsibilities include greeting customers, managing paperwork, and ensuring smooth office operations. The hourly pay ranges from $16.00 to $33.90, with various part-time benefits offered. Join our dedicated team and help us maintain our reputation as a leader in the used car retail industry.