Dynamic Operations & Customer Service Associate

CarMax; Naperville (IL); On-site; USD 22,041 - 46,700; Full time

Benefits offered by this job

Paid sick time

Paid vacation time

Paid holidays

Job summary

CarMax Business Services is seeking a customer-focused individual for a position in Naperville, Illinois. The role involves facilitating sales and customer inquiries while ensuring accurate processing of paperwork and cash management. Responsibilities include providing exceptional customer service, mentoring new associates, and handling various clerical tasks. This position offers a salary range of $16.00 - $33.90 per hour and benefits such as paid sick leave, vacation time, and additional holiday pay.

Qualifications

• Ability to read, interpret, and transcribe data accurately.
• Excellent verbal and written communication skills.
• Capability to lift objects weighing 15-20 lbs.

Responsibilities

• Handle customer inquiries and paperwork for sales and auction processes.
• Manage cash transactions securely and accurately.
• Mentor new Business Office Associates on processes.

Skills

Customer service

Organizational skills

Attention to detail

Intermediate PC skills

Tools

Microsoft Excel

Proprietary systems

Job description

CarMax Business Services is seeking a customer-focused individual for a position in Naperville, Illinois. The role involves facilitating sales and customer inquiries while ensuring accurate processing of paperwork and cash management. Responsibilities include providing exceptional customer service, mentoring new associates, and handling various clerical tasks. This position offers a salary range of $16.00 - $33.90 per hour and benefits such as paid sick leave, vacation time, and additional holiday pay.